New Image Roof Pros

Effective Date: June 12, 2025
 

At New Image Construction & Roof Pros, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with us through our website (newimageroofpros.com), phone, email, or in-person consultations. By engaging with our services, you agree to the practices outlined in this policy.
 

1. Information We Collect
 

We collect the following types of personal information:

• Contact Information: Name, email address, and phone number provided through website contact or quote request forms, phone calls, emails, or in-person consultations.

• Service Information: Details about your roofing or construction project, such as property details or preferences, shared during consultations or service agreements.

• Website Usage Data: Information collected automatically, such as IP address, browser type, device information, and pages visited, using cookies or similar technologies.

• Communication Preferences: Information related to your consent for text message communications or marketing emails.
   

2. How We Use Your Information
 

We use your personal information to:

• Respond to inquiries and schedule appointments for roofing or construction services, including follow-up calls based on form submissions.

• Provide, manage, and deliver our services, including preparing quotes, fulfilling contracts, and communicating project updates.

• Improve our website and services through analytics and user feedback.

• Send marketing communications, such as promotional emails or text messages, if you opt in (see Section 6 for opt-out details).

• Comply with legal obligations or protect our rights, property, or safety (e.g., in case of disputes).
   

3. How We Share Your Information
 

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted third parties that assist with our operations, such as website hosting, analytics, or customer relationship management tools. These providers are contractually obligated to protect your data.

• Subcontractors or Suppliers: When necessary to complete your project, we may share relevant details (e.g., name, address, or project specifications) with subcontractors or material suppliers.

• Legal Authorities: If required by law, court order, or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
   

4. Cookies and Tracking Technologies
 

Our website, newimageroofpros.com, may use cookies or similar technologies to enhance your experience, analyze site usage, and provide personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Text Messaging and Opt-Out

If you provide your phone number through our website forms or other means, we may contact you via phone calls or text messages to schedule appointments, provide project updates, or send promotional offers (if you opt in). To opt out of text messages, reply “STOP” to any text message you receive from us, or contact us at dylanniroofing@gmail.com. You may also opt out of marketing emails by clicking the “unsubscribe” link in any email or contacting us directly.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Ask us to update or correct inaccurate data.

• Deletion: Request that we delete your personal information, subject to legal or contractual obligations.

• Opt-Out: Unsubscribe from text messages, marketing emails, or certain data sharing (see Section 5 for text messaging opt-out).

• Do Not Track: We do not currently respond to “Do Not Track” browser signals, but you can manage cookies via your browser settings.

To exercise these rights, contact us at dylanniroofing@gmail.com. We will respond within the timeframes required by applicable law (e.g., 45 days under the California Consumer Privacy Act, if applicable).
 

7. Data Security
 

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
 

8. Children’s Privacy
 

Our services are not directed to individuals under 16. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will delete it promptly.
 

9. Third-Party Links
 

Our website may contain links to third-party sites (e.g., social media or supplier websites). We are not responsible for the privacy practices of these sites. Please review their policies before sharing information.
 

10. Changes to This Privacy Policy
 

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on newimageroofpros.com with a revised effective date. Please check back regularly for updates.
 

11. Contact Us
 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

New Image Construction & Roof Pros, LLC
Email: dylanniroofing@gmail.com